HAVEN STAYS
By Medini Homes
Concierge Services • Marrakech

The art of exceptional
rental management.

We transform your villa into an unforgettable experience for your guests, and your revenue into optimized performance for you.

Marrakech, Morocco
83%
Occupancy
24/7
Availability
5+
Years
What We Do

Complete and tailored
property management.

Haven Stays transforms your villa into a high-performing short-term rental asset. We handle everything: listing creation, dynamic pricing, guest communication, check-ins, cleaning, maintenance, and monthly reporting.

We don't manage apartments. We manage villas and riads — and we do it better than anyone in Marrakech.

You receive optimized revenue each month, without lifting a finger.

Our Services

Complete and tailored
management.

Distribution & Bookings

  • Airbnb, Booking.com, portals & direct channels
  • Reservation and calendar management
  • Dynamic pricing & revenue management
  • Professional photos & optimized listings

Guest Experience

  • Guest welcome & key handover
  • 24/7 guest support
  • Premium linens & amenities
  • Guest experience management

Monitoring & Performance

  • Monthly revenue reporting
  • Dedicated owner portal
  • Review management & reputation
  • Maintenance & proactive care

Consulting & Optimization

  • Rental potential assessment
  • Design & décor recommendations
  • Market positioning & pricing strategy
  • Regulatory guidance
How It Works

From onboarding to your
first booking in 7 days.

01

Free Evaluation

We visit your villa, assess its rental potential, and provide you with a detailed revenue estimate based on market comparables and seasonality.

02

Go Live

Professional photography, optimized listings, strategic pricing. Your villa is live on all platforms within 7 days.

03

We Manage, You Earn

Every booking, every guest, every cleaning, every maintenance issue — managed. You receive your revenue each month with a complete report.

By The Numbers
83%
Average Occupancy Rate
Across all properties we manage
+35%
Revenue vs. Annual Lease
Average net gain for our owners
4.8
Average Guest Rating
On Airbnb & Booking.com
<15min
Response Time
To every guest inquiry, 24/7
<7 days
First Booking
After listing activation
24/7
Total Availability
For your guests and for you
Why Haven Stays

Not all concierge services
are created equal.

Traditional AgencyHaven Stays
SpecializationApartments, villas — everything100% specialized in villas & riads
PricingFixed prices or basic adjustmentsDaily dynamic pricing
CleaningStandard cleaningDeep cleaning + quality inspection
ReportingBasic monthly emailDetailed dashboard + monthly summary
MaintenanceReactive, when problems occurProactive: pool, garden, HVAC
Fees15-25% with hidden charges20% all-inclusive. No surprises.
Our Formula

Turnkey property management,
without compromise.

20%
Per booking revenue • All-inclusive

Expertise

Local market knowledge

Peace of Mind

End-to-end management

Performance

Optimized revenue

Transparency

Monthly reporting

Estimate My Revenue
Your Benefits

What you gain
with Haven Stays.

Higher Revenue

Dynamic pricing and multi-platform distribution consistently exceed traditional rental income.

Zero Headaches

From first booking to final checkout, everything is managed. You manage nothing.

Premium Guest Experience

Every guest receives 5-star service — better reviews, higher rankings, more bookings.

Complete Transparency

Detailed monthly reports: revenue, occupancy rates, expenses. No surprises.

Villa Specialists

Pool, garden, outdoor spaces, high-end equipment — we understand the specifics of villa management.

Flexibility

Block your personal dates anytime. No long-term contracts. Your villa, your rules.

Areas We Cover

The most sought-after
neighborhoods in Marrakech.

Revenue Estimate

How much could
your villa earn?

Get a free, no-obligation estimate. Our team analyzes location, size, amenities, and market comparables to provide you with a realistic projection.

Personalized analysis within 24 hours.

Frequently Asked Questions

Everything you need to know.

What does the 20% management fee include?
All operational services: listing creation, pricing optimization, multi-platform distribution, guest communication, check-in/check-out, cleaning coordination, maintenance management, and monthly reporting. No hidden fees.
How much more can I earn compared to an annual lease?
Most villa owners see 30-40% additional revenue from short-term rentals, depending on location and season. We provide a free estimate before any commitment.
Can I use my villa for personal use?
Absolutely. Your villa, your dates. Simply let us know your preferred periods and we'll block the calendar accordingly.
How long does it take to get started?
From signing to first booking, expect 5-10 days. This includes villa inspection, professional photography, listing creation, and pricing setup.
What types of properties do you manage?
We exclusively manage villas and riads. No apartments. This specialization allows us to provide expertise and care that general agencies cannot match.
What areas of Marrakech do you cover?
We manage villas in all major neighborhoods: Palmeraie, Route de l'Ourika, Route d'Amizmiz, Amelkis, Route de Fès, Targa, Agdal, and more. If it's in Marrakech, contact us.
Who pays for cleaning?
Cleaning is a direct operational cost. Depending on your setup, it can be charged to guests (cleaning fee on the platform) or deducted from rental revenue. We advise on the most competitive approach.

Ready to maximize
your revenue?

Whether you're exploring short-term rentals for the first time or seeking a better management partner, we're here to help.

Estimate My Revenue WhatsApp